Jay is noted to have a quirky sense of humour.

Founding member and organiser for a series of computer gaming events for up to 150 players

Unashamed science and sci-fi nerd.

Her commitment to advocating for people experiencing disadvantage developed early in life and led her to move to Ballarat to complete university studies and pursue a career in community services.

Sharnee brings a strong, person-centred approach to her work and is highly skilled in building meaningful relationships with children, young adults, and families. She specialises in supporting individuals to navigate NDIS, education and system barriers, helping to promote positive, sustainable outcomes through evidence-based practice.

Driven by a genuine passion for advocacy, Sharnee works collaboratively with families and services to ensure each person feels heard, supported, and empowered.

“I believe everyone deserves access to the right supports at the right time, and I am passionate about walking alongside individuals and families to help them achieve meaningful outcomes.”Outside of work, Sharnee enjoys spending time with her family going on day adventures, travelling, hosting dinners and visiting friends, near and far.

She approaches her work with respect and empathy, valuing the individuality and lived experience of every person she supports.

Lauren enjoys working with people from all walks of life and has a particular interest in supporting young people, neurodiverse individuals, and people living with mental health disorders.

She is passionate about promoting positive outcomes through collaborative, strengths-based approaches that empower individuals to achieve their goals and enhance their quality of life.

In her spare time, Lauren enjoys crocheting, listening to music, reading, and cats.

She brings extensive experience from across the welfare sector, with a strong background in direct support, case management and advocacy.

Kristy has worked across Mental Health, Disability, Youth, Residential Care and Family Services, and has also previously been a dedicated Foster Carer. This diverse experience allows her to take a holistic, person-centred approach when supporting participants, collaborating closely with care teams and external agencies to achieve meaningful outcomes.

Kristy is passionate about empowering participants to understand and navigate their NDIS plans, work towards their goals, and advocate for positive change when required.

Outside of her professional role, Kristy is a devoted mother and enthusiastic dance teacher. She enjoys giving back to the community through volunteering with schools and sporting clubs, and has a creative side, with a particular interest in sewing.

She is committed to person-centred, trauma-informed practice and works closely with participants to implement NDIS plans, build capacity, and achieve meaningful outcomes.

Fi began her career in the aged care sector, following onto support young people and NDIS participants in supported accommodation. These roles shaped her strengths in advocacy, behaviour support, and complex case coordination.

Her professional interests include forensic and justice-involved participants, youth support, psychosocial disability, and complex cases.

Outside of work, Fi is actively involved in her community, including hair and styling for local musical theatre productions. She enjoys rugby league and netball, travelling, and spending time with family. Fi is proudly connected to her New Zealand culture, which strongly informs her values and approach to support.